billing

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  kamitilby · Member · Apr 25, 2017 at 11:53 pm

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  My account keeps getting deducted $49 from WP but I can’t find why or a way to stop it.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 26, 2017 at 12:33 am

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  If you know nothing about the charge, you can place your information into WPCHRG.com and see if anything comes up.

  Let me know if you have any questions.

  Thanks!