Billing

  • Unknown's avatar
    aframesite · Member ·

    Hello I was charged £85 I sent an email about 3 months ago requesting that my account was closed and my card information removed, I was able to log in just now so obviously my account was not closed, I was able to request a refund for something but only to the amount of £74 I would like my other £11 refunded as I did not request this to be charged, thanks

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  • supernovia · Staff ·

    Hi @aframesite, we don’t have that request in the history here. I can see though that you canceled your upgrade now and received a refund for most of it already. I’ve refunded the rest.

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