billing

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  bbesbeartech · Member · Sep 18, 2017 at 8:52 pm

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  Hi,
  I was charged for a renewal automatically, and so I went and discontinued the service and I was only refunded $66 out of $99. No explanation was given as to why any of the charge persisted.

  I am writing to get the last $33 of the $99 back.

  The blog I need help with is: (visible only to logged in users)

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  sstabrizi · Staff · Sep 18, 2017 at 8:56 pm

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  Hi @bbesbeartech,

  I’ve added the modlooktag to this thread so WordPress.com staff can take a look at it. They will get back to you as soon as possible. Thank you for your patience as you wait for their reply.

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  bbesbeartech · Member · Sep 18, 2017 at 8:57 pm

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  thanks

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  staff-doublebassd · Staff · Sep 19, 2017 at 9:50 pm

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  Hey there,

  I have canceled your subscription for beartech.live and refunded the remaining charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

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  bbesbeartech · Member · Sep 20, 2017 at 3:44 pm

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  thank you very much!

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  staff-doublebassd · Staff · Sep 20, 2017 at 10:33 pm

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  You’re very welcome!