billing

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  syreetaivory · Member · Aug 30, 2018 at 5:20 pm

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  how am I being billed for wordpress?

  The blog I need help with is: (visible only to logged in users)

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  dkmyta · Member · Aug 30, 2018 at 5:36 pm

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  I’ve tagged modlook for staff to look into this for you. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Cheers

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  brookedot · Member · Aug 30, 2018 at 11:36 pm

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  Hi there,

  WordPress.com provides optional upgrades to complement our free offerings. If you’ve received a charge from us this must mean that you recently or previously bought a plan from us.

  There are no upgrades attached to the username you are writing from,syreetaivory, so you may have used another account. If you remember the site address or username of the upgrade please post it and we’ll try to locate the charge.

  The Purchase page of the account will also show you the billing history once logged into the correct account:
  https://wordpress.com/me/purchases/