Billing

  • Unknown's avatar

    Hello you recently refunded me $48 on 10/17/18 but looked today and another $48 was charged. I would like some clarification and a refund if it was taken out. Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    I have added modlook tag for the support staff to follow up.

  • Hi there,

    I see no charges on your account for 17 October. I do see a charge for 27 October which has already been refunded, with no charges since then. The charge you’re seeing is most likely a transaction indicating the refund on your bank statement, not a new charge. Please follow up with your financial institution to confirm that.

    I see you have closed this account since creating this thread. If you still have any questions about this, please reply to the account closure email we sent you as you won’t be able to reply in this thread any more.

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