Billing

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  glendao7 · Member · Jan 21, 2019 at 8:15 pm

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  Our domain name registration for glendale-church.com expires on 26th February but I have not received an invoice and don’t have any payment details. I need to pay this urgently as I am away for a month in a week’s time!

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  gemmacevans · Member · Jan 22, 2019 at 11:25 am

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  Hi info0a9d507877a,

  glendale-church.com is owned by the account charlieturnersite, so you will need login with that username instead. Once logged in to the correct account, there should be an option to renew the upgrades from the Manage Purchases page.

  I have not received an invoice and don’t have any payment details.

  Renewal reminders are sent to the email address connected to the account which purchased the upgrades — this is why you haven’t received any notifications at the email address you are using for info0a9d507877a.

  Come back to me if you have any trouble logging in.