Billing

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  bridgetnq · Member · Feb 14, 2019 at 3:16 am

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  I do not use my wordpress services and just cancelled. I was hoping WordPress would be willing to refund my most recent charges?

  The blog I need help with is: (visible only to logged in users)

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  scifiknux · Member · Feb 14, 2019 at 3:29 am

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  Hi bridgetnq

  As long as the purchases were made under 30 days (48 hours for domain names), that’s something that the WordPress staff can help you with.

  I’m going to tag this thread for staff so they can take a look at the issue.

  If you’d like to read about WordPress’ refund policy, it can be found here:

  Refund a Purchase

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  fstat · Staff · Feb 14, 2019 at 8:13 am

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  Hi there,

  As you can see from your Billings page, we have already issued you a refund:

  https://wordpress.com/me/purchases/billing/

  Please note that this is a partial refund because you canceled the upgrade on February 14. Domain registrations must be canceled within 48 hours to receive a refund. You can learn more about our refund policy here:

  Refund a Purchase