Billing

• 

  dreaneshe · Member · Mar 12, 2019 at 6:10 pm

  • Copy link
  • Add topic to favorites

  Good Afternoon,
  I was recently just charged $114 and would like to know what i was charged for.

• 

  mywritingmuscle · Member · Mar 12, 2019 at 7:04 pm

  • Copy link

  Hello @dreaneshe,

  If you are charged for something for the account you are using here to post,
  You can see your billing history here:
  https://wordpress.com/me/purchases/billing/
  You will be able to see what plan or upgrade you were billed for.

  Once you find out what you were billed for you can manage your purchases for a refund or cancellation if necessary here:
  https://wordpress.com/me/purchases

  If you fail to find a billing history with a charge of $114 from this account, please log in to the current account and follow the same instructions.

  I have also tagged this post for staff attention.

  Hope this points you in the right direction of help.

• 

  staff-zinnia · Staff · Mar 12, 2019 at 7:56 pm

  • Copy link

  Howdy –

  There aren’t any charges associated with the account you’ve used to contact us. If that charge is from WordPress.com then it is from a different user account.

  Please try signing in to the correct account and post back here. Then we can take a look at refund eligibility.

  There’s also an email notification sent anytime a charge is processed. That’s the email address that you need to sign in at WordPress.com with. That email also says which site the charge is connected too.