Billing

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  elschorsch · Member · May 14, 2019 at 5:00 pm

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  A charge of $66 was charged to a PayPal account on May 13th. The person who has that account is not interested in paying, so she disputed it, and you sent me an email saying that there is a problem. I just entered a new credit card — can you use that for payment? Please confirm status? Thanks very much.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 14, 2019 at 5:14 pm

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  Wait for a Staff Member who can help you.

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  supernovia · Staff · May 14, 2019 at 8:30 pm

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  Hi @elschorsch, it looks like Billing has already remedied the dispute via refund. If the email address on file is correct, I can send an invoice for the charge. Would that work for you?

  You can check the address here:
  https://wordpress.com/me/account

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  supernovia · Staff · May 14, 2019 at 8:35 pm

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  @elschorsch actually I’ve gone ahead and sent the invoice, but if you need us to send it to a different address, please update the address and respond here.

  Once it’s paid, please respond here, too, so we can re-add the upgrades to your account. Thank you in advance.

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  elschorsch · Member · May 17, 2019 at 3:22 pm

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  I paid and received a receipt. Please confirm that all is well?

  THanks!

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  staff-doublebassd · Staff · May 17, 2019 at 5:21 pm

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  Thanks for the payment! I have restored both the payment plan and the domain back to the site. Thanks!