Billing

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  quianalubin · Member · Aug 13, 2019 at 5:06 am

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  I’m getting charged for word press but it says I have no site and I would like to close my subscription

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  staartmees · Member · Aug 13, 2019 at 5:27 am

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  You can check that charge at https://wpchrg.wordpress.com/. You can manage your charges/purchases yourself at https://wordpress.com/me/purchases.
  Make sure you are logged in to the account that got charged.

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  kokkieh · Staff · Aug 13, 2019 at 9:56 am

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  Hi there,

  The account that you’re using to post here owns no sites on WordPress.com, and has never bought anything from us. If you’re getting charged, it’s for a site that belongs to a completely different account, and you’ll need to be logged into the correct account to manage your upgrades.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.