Billing

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  allentopolski · Member · Sep 25, 2019 at 1:48 pm

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  I received a notification of an auto renewal for $18 but when I went to print the receipt from the link provided it told me ‘No Recurring Payments Found’

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  staff-doublebassd · Staff · Sep 25, 2019 at 1:59 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!