Billing

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  killinggeorgina · Member · Sep 25, 2020 at 5:58 pm

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  I cancelled after automatic renewal charged me for the whole year. Do I get a prorated refund for the 11 months I’m not using?

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  staartmees · Member · Sep 25, 2020 at 7:10 pm

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  You find the refund policy at https://wordpress.com/support/manage-purchases/#refund-policy.
  I tagged this thread to get attention from Staff; they can check whether you can get a refund or not.

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  staff-blorbo · Staff · Sep 25, 2020 at 10:35 pm

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  We do not offer pro-rated refunds, we only offer full refunds when requested within the refund timeframe: https://wordpress.com/support/manage-purchases/#refund-policy