Billing

• 

  southfloridawoodworkingschool · Member · Jan 9, 2021 at 11:26 am

  • Copy link
  • Add topic to favorites

  This is Pedro Paez, IT Tech for South Florida Wood Working School. I need to reverse a transaction with the following details:
  • [redacted by staff]

  The school has been permanently closed.
  My card ending ***[redacted by staff] got charged.
  My contact info.
  Email registered: (email visible only to moderators and staff)
  Username: @southfloridawoodworkingschool
  Name: [redacted by staff]
  Phone: [redacted by staff]
  Company: [redacted by staff]
  Company Email: (email visible only to moderators and staff)

• 

  staartmees · Member · Jan 9, 2021 at 11:45 am

  • Copy link

  NEVER post sensitive and personal info in a public forum! I tagged this for Staff to remove that info asap.

• 

  kokkieh · Staff · Jan 9, 2021 at 12:19 pm

  • Copy link

  Hi there,

  That transaction is for purchase of a premium plugin from WooCommerce.com. Please contact WooCommerce support directly for help with this:

  https://woocommerce.com/my-account/create-a-ticket/

  In this forum we can only help with sites hosted on, and upgrade purchased from, WordPress.com.