Billing

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  jauld62 · Member · Jun 2, 2021 at 4:06 am

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  Unauthorised billing

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  kokkieh · Staff · Jun 2, 2021 at 4:27 am

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  Hi there,

  The account you’re using to post here doesn’t own any sites, and has never bought anything from us. We don’t even have a credit card on file for you which we could have charged.

  If you’re seeing a charge from WordPress and you’re not sure what site or account the charge is for, please search for the charge at https://wpchrg.wordpress.com/ – enter the transaction details on that form, and it will tell you if that charge exists on our end and what site it’s for.

  You can also use the Contact Support link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.