Billing

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  snackbish · Member · Jun 11, 2021 at 4:09 pm

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  I would like to talk to a representative about my account

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  snackbish · Member · Jun 11, 2021 at 4:17 pm

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  How do I get ahold of customer service?

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  snackbish · Member · Jun 11, 2021 at 4:21 pm

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  Does anyone have a contact number for word press?

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  csabarakasz · Staff · Jun 11, 2021 at 4:32 pm

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  Hi there,

  WordPress.com does not provide phone support, because many of the issues they discuss with users require frequent reference to web pages, and that is much easier to do on live chat and email. You can talk to a representative here as well.

  Could you please write down your question? Staff will be assisting you as soon as possible.

  Remember, Customers with a Premium, Business, or eCommerce plan have access to live chat support.

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  snackbish · Member · Jun 11, 2021 at 5:43 pm

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  I have a question specific to my account. I am disappointed in word press customer support. Will not be using again

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  csabarakasz · Staff · Jun 11, 2021 at 5:47 pm

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  I understand and sorry to hear. I add the modlook tag to this conversation that will call a Happiness Engineer’s attention. They will respond as soon as possible.

  Please note, if you are not a free user, you have other support options available for you besides this public forum.

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  staff-blorbo · Staff · Jun 11, 2021 at 5:58 pm

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  We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/

  Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.

  We’re happy to help you here though, what question did you have?