Billing

  • Unknown's avatar
    lmpol1 · Member ·

    So sick of this. I had 70 $ taken from my bank account for an account I tried and cancelled that was 4.99. That account has an email address of
    This email address I cannot log into to. I tried calling and am told to email.
    I email saying I want my 70$ back and I no longer can get email on the and that I cannot log into wordpress as I don’t know password BC I canceled my account months ago.
    I get a reply telling me that I can have my pa sent to
    BUT for the 5th time…i cannot log in nor access that account. Its insane that people are emailing me junk and not even reading my emails!!
    I want my 70 dollars refunded I want my account closed…that should have already been closed
    I’ve been dealing w this for weeks and im furious. I had to make another act just to contact anyone which is insane.
    My phone is My name is Bridgette Lappen. My c last 4 numbers is that wp stole money from. Im saying stole at this point as you keep responding to my emails w bulloney answers..ime log into my act….that I just told you I dong have email address access for to reset wp so I CANT. Please fix this and give me my money back

    Site: https://pm243009449.wordpress.com.
    WP.com: Yes
    Correct account: Yes

  • staff-blorbo · Staff ·

    We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into, so we cannot directly assist with that here.

    If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

    If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com

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