Billing

  • Unknown's avatar
    jshwan · Member ·

    We have been paying for premium, but it’s currently showing we’re on a free plan. I just wanted to make sure our upgrade has run out. The person who set this up isn’t here anymore, and I’ve never received any notice even though I’m an administrator.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    I’m showing the Premium subscription for the site cedargrovebc.net expired on 2019-04-20, so your site has been on the free plan since then.

    We’ve recently made some changes to our plans and pricing so the Premium plan is no longer available. You can read more about this here:

    Introducing WordPress Pro: One Plan, Infinite Possibilities

    Was there something that you needed to accomplish but is not possible on the free plan? Once we have that information, we’ll be better able to advise.

    Thanks!

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