Billing

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  20somefink · Member · May 11, 2022 at 6:14 pm

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  I need help as you are billing me and I don’t know what for.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 11, 2022 at 6:20 pm

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  You check this yourself at https://wpchrg.wordpress.com/

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  kokkieh · Staff · May 12, 2022 at 5:24 am

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  Hi there,

  I checked you account, but don’t see any charges – you only have one site on our free plan.

  Is it possible that you have another WordPress.com account with a different username?

  If you’re not sure what site or account the charge is for, please search for the charge at https://wpchrg.wordpress.com/ – enter the transaction details on that form, and it will tell you if that charge exists on our end and what site it’s for.

  From there you’ll also be able to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public