billing

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  tammyleathers1 · Member · Sep 11, 2022 at 5:21 pm

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  Hello my account was billed and I thought this was a free site. I did not buy another site so I don’t know what the charge is. The Checking account is under my name Tamara Leathers and the transaction says [redacted by staff] merchant category code 4816. Please refund my account. Thank you.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Sep 11, 2022 at 7:31 pm

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  Hi there,

  Is it possible that you have more than one account with us? The info you shared for that charge is related to a different account (not your @tammyleathers1 login) and is related to the site stripeshowgolf.com

  Is this familiar to you at all? We are happy to help with any cancellations/refunds but to do so we would need to cancel the upgrades on that account, which will take stripeshowgolf.com offline.

  Thanks for confirming.

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  tammyleathers1 · Member · Sep 11, 2022 at 8:30 pm

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  Yes that was belonging to me. I would like to have it canceled please. Thank you Tamara

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  staff-totoro · Staff · Sep 11, 2022 at 8:38 pm

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  Thanks for confirming. The domain has been cancelled and and the auto-renew amount ($18) has been refunded

  You can expect to see the funds in your account in the next 7-10 business days, thanks.

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  tammyleathers1 · Member · Sep 11, 2022 at 8:39 pm

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  Thanks so much.