Billing

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  lashedbyjessicaleegmailcom · Member · Sep 12, 2022 at 9:34 pm

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  I received an invoice for a subscription renewal. I don’t have an active WordPress site and I’m wondering what I am being charged for?

  I don’t have a site with WordPress.com yet

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  staff-blorbo · Staff · Sep 12, 2022 at 10:47 pm

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  Hi there, I checked your account, but I don’t see any sites, purchases, transactions, or billing activity.

  Perhaps you have more than one account here? If you do, but you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

  Also, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com