billing

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  elsaperezblog · Member · Nov 10, 2022 at 4:55 am

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  I have been charged with 69 USD every month and I have not even renew or have a billing history. I need you to stop charging me!!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mohammadriyad · Member · Nov 10, 2022 at 6:04 am

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  Hi there,
  Would you please confirm your website address? So far, eelpservices.wordpress.com is a free site and it should not charge you.
  Thanks

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  helper-heroponriki · Member · Nov 10, 2022 at 3:39 pm

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  @elsaperezblog:

  I took a look, and it doesn’t look like there’s any history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited to what we can help with and advise here.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  If the charge on your bank statement does not follow that format, the charge was not made here at WordPress.com.

  I hope that helps!