billing?

  • Unknown's avatar
    mcl370 · Member ·

    It appears I’ve been charged twice. Once for $96 for a subscription. Again $114 for a $96 subscription and a $18 domain. So I’ve been charged twice for a subscription. I’ve canceled and am awaiting a refund. am I going to be refunded for both charges?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-95percentghost · Staff ·

    Hi there, I see that you cancelled both purchases that were associated with http://mcl370.wordpress.com/: your Premium plan ($96) and your domain registration ($18) for a total refund of $114.

    Your WordPress.com account shows only those two successful renewals in December 2022 (which are now refunded).

    You can find your receipts for both payments, and refunds here:
    https://wordpress.com/me/purchases/billing

    We generally suggest allowing up to 10 working days for a refund to appear on your statement; it does depend on your card provider how long that takes, and whether the refund shows as “money in” or if the original charge simply drops off your statement.

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