Billing

  • Unknown's avatar
    happycatbrunhilda · Member ·

    I am billed for JetPack Security which was purchased for PaintPub.com. I no longer manage that site and do not wish to continue paying for JetPack

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    I took a look, and it doesn’t look like there’s any history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited in what we can help with and advise here.

    I would recommend reaching out to Jetpack Support with your account information and they can better advise on the status of your subscription and help you with canceling and refunding it.

    I hope that helps!

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