BILLING

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  paulaporterfieldizzo · Member · Feb 18, 2023 at 8:49 pm

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  I did not agree to a $180 charge. How do I contact a human at WordPress?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Feb 18, 2023 at 9:30 pm

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  Hi there!

  I can assure you we’re all humans here. :)

  I took a look, and there aren’t any recent purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited in what we can help with and advise here.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a ten-digit letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  If the charge on your bank statement does not follow that format, the charge was not made here at WordPress.com.

  I hope that helps!