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Forums / Billing

Billing

  • Unknown's avatar
    bryanminted · Member · Apr 10, 2023 at 6:12 pm
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    This site no longer exists and I was billed $300

    Self-declared URL: mintro.me
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member · Apr 11, 2023 at 4:53 am
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    Hi there!

    Looks like the site you mentioned is on a different WordPress.com account. You will need to log into the correct WordPress.com account to be able to cancel the subscription.

    If you’re having trouble logging into the correct account, please follow the steps here to get the transaction ID for your latest payment to WordPress.com, and send that to us using the account recovery form here. Our team will get back to you via email to help you log in or cancel the subscription for you.

    Regards

  • The topic ‘Billing’ is closed to new replies.

Tags

  • account
  • currency
  • Jetpack
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from bryanminted

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