Billing

  • Unknown's avatar
    andysemedo91 · Member ·

    Why is it that every time I make a monthly payment I’m going through something it’s not allowing me to make a $40 monthly payment and now it’s telling me that my account won’t allow payments what is going on please I need help

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Apologies but we are not able to help with transaction issues here in our public forums since it requires sharing info that is bested handled in private.

    However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

    Thanks for your patience!

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