Billing

  • Unknown's avatar
    fixedopsmastermind · Member ·

    Incorrect card billed, need it refunded

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi there –

    Looking at the account I see there’s been a chargeback issued from your card/bank provider. Please contact them to remove the chargeback. Then we will be able to move forward with providing a refund and setting up future payments with the correct card.

    WP
    Payment Methods » Chargebacks & Disputes
    in WordPress.com Support
    2 min read
    This guide explains chargebacks, disputing payments, and getting a refund. Getting a RefundChargebacksCanceling a Dispute Getting a Refund WordPress.com is happy to issue refunds in the first 14 days after purchase for annual, two-year, and three-year plans, and 7 days for monthly plans, except domains, which must be canceled within 96 hours due to their unique registration process.
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