Billing

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  trastpub · Member · Feb 19, 2024 at 3:21 pm

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  Hi,
  I was billed twice for Akismet pro (10K requests/month) and I am unable to select one of the payments for refund.

  Self-declared URL: @trastpub
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Feb 20, 2024 at 10:46 am

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  Hi,

  I’ve already cancelled and refunded the second purchase of Akismet Pro, as you can see here.

  You’ll receive your money back in the following 10 business days.

  Let us know if you need further assistance, and we’ll be happy to help!