Billing

  • Unknown's avatar
    adrianpetrillo · Member ·

    Hello,

    I am being charged for some thing related to wordpress for which I cannot seem to identify?. I no longer use wordpress and haven’t for some time, but I noticed a charge today for $19 on 2/29/24 with the code (redacted by staff) to my discover card and your phone number is listed as the provider. I called and was referred to this page. I also logged into my old account but it shows no current charges that match up to this? Can you help me identify and cancel any remaining charges associated with this account please?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Thanks for sharing the transaction ID. I found that the charge was for the automatic domain registration renewal of jasonsaige.com. Do you remember this domain? If you need help with logging into the correct account to manage this domain, please let me know. We can help you with this.

    If you’re sure you no longer need the domain and would like to cancel it, please confirm as soon as possible by replying here.

    Feel free to let us know if you have more questions.

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