billing and account closure

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  99lifeisgood007 · Member · Jun 14, 2018 at 3:04 am

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  Hi, I opened an account last summer and have not used it since, i was recently auto charged for a new year and I’d like to cancel since i don’t use wordpress. Can you help me to get a refund and close the account?

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  kokkieh · Staff · Jun 14, 2018 at 6:42 am

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  Hi there,

  The account you’re using to post here does not own any sites or upgrades on WordPress.com, and we have no billing information on file for you.

  Can you please log into the account where you’d purchased the upgrades, or tell me the address of the site involved?