Billing and Account information

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  lhurleycondynecom · Member · Nov 9, 2021 at 7:27 pm

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  I just took over a new position in the company and it looks like we were charged for something but I don’t know the domain it was for. Who can I reach out to for help?

  I don’t have a site linked to this WordPress.com account

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  supernovia · Staff · Nov 9, 2021 at 8:28 pm

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  Hi! It must be on another account. Can you can use the secure form at https://wpchrg.com to look up the payment and find out what it was for?

  Once you’ve located the charge and figured out what it’s for, you should be able to contact billing directly for a refund.

  Or if you need help gaining access to the account, we have a how-to here:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  Let us know if you need more help with this!