Billing and Payment Information with Aut O’Mattic Ltd.

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  lgquilters · Member · Dec 6, 2021 at 8:42 pm

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  Need help to address a billing/payment update asap…with a real human being please!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  lgquilters · Member · Dec 6, 2021 at 8:42 pm

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  Need help with payment

  WP.com: Yes
  Correct account: Yes

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  supernovia · Staff · Dec 6, 2021 at 11:51 pm

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  Hi, how can we help?

  If it helps, I noticed your site has upgrades, but they were purchased through another user. If you’re trying to manage those upgrades, can you log out, then log back in with the email address that gets renewal reminders?

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  supernovia · Staff · Dec 6, 2021 at 11:54 pm

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  @lgquilters I just found your other topic, so I’ve merged them together. If you’ll log in as the account that owns the upgrade (use the email address that gets renewal reminders) you can also open a chat here:

  https://wordpress.com/help/contact