Billing charges

  • Unknown's avatar
    wagchoa · Member ·

    Where can we view charges for Word Press accounts? We received a charge for March, but I don’t see anything on our admin page that corresponds to ANY charges against the account.

    Is there a WordPress ‘contact us’ page that goes to someone other than public forums?
    I took this site over from another individual in the neighborhood, so I don’t have any information to go on.
    Please advise!

  • supernovia · Staff ·

    Hi there, it sounds like you’re just logged into the wrong account. Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use to access the charges, contact support privately, etc. (These forums are for free site users.)

    Here’s how you can recover access if needed:

    Recover Your Account

    If you’re having trouble with that, can you please send a link to the site?

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