Billing correction

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  bfoshee23 · Member · Nov 23, 2021 at 3:39 am

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  Hello! This is my ex boyfriend’s site. I directed him to remove me from it, and change the billing to his account. Apparently his CC is expired. Please cancel this payment and send the bill to (email visible only to moderators and staff) – this is his business and website. Thank you for your help. (I have submitted a payment dispute with paypal as well.)

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Nov 23, 2021 at 7:10 am

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  Hi there,

  By disputing the charge with PayPal you’ve made this issue a bit more complicated, as we cannot refund any transaction that is pending a chargeback investigation.

  I’ve forwarded your issue to our billing support team. They’ll follow up with you via email to advise you on the best steps forward to get this resolved.

  I’m closing this thread to further replies, as we cannot help with this in the public forums.