Billing currency change

• 

  leonardorist · Member · Jan 17, 2016 at 12:46 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I opened my WordPress account when I was living in Germany and I’m currently living in Brazil. I registered a custom domain for my website, and it gave me the price in Euro. I’d like to renew the domain the price in real or dollar. I tried to pay with a Brazilian credit card, but it still charged me in Euro.

  Is there any way that I can set up my wordpress account for Brazilian or US currency?
  The difference of price is big and would make no sense to keep paying this in Euro.

  Thank you for your help.

  The blog I need help with is leonardorist.wordpress.com.

• 

  leonardorist · Member · Jan 23, 2016 at 2:17 am

  • Copy link

  Such a great support here…
  I was just charged in Euro, and still haven’t got any answer from WP staff.
  All this friendly language in this platform is for nothing if when people need support they are just left on their own.

• 

  timethief · Member · Jan 23, 2016 at 3:07 am

  • Copy link

  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.

  How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  supernovia · Staff · Jan 24, 2016 at 4:06 am

  • Copy link

  Hi @leonardorist, I’ll get in touch via email.

• 

  supernovia · Staff · Jan 24, 2016 at 4:07 am

  • Copy link

  Also, just as a reminder, it’s best to get in touch with us here:
  https://wordpress.com/help/contact Cheers!