billing dispute

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  demarsdigital · Member · Jul 9, 2023 at 2:31 am

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  was charged 120 for a premium them site but it says my site is on a free plan i haven’t checked this in a long time

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jul 9, 2023 at 5:41 am

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  If you don’t know what a charge is all about, you can find out yourself at https://wpchrg.wordpress.com/

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  aisajib · Member · Jul 11, 2023 at 7:27 am

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  Hi there!

  As @staartmees mentions, you can enter the charge details on https://wpchrg.wordpress.com/ to see which site the charge is for. You can use the contact form there to send those details to our billing team.

  Your @demarsdigital account doesn’t have any paid subscriptions as of now, and there were no recent payments on this account. So entering the charge details on https://wpchrg.wordpress.com/ and sending them to our billing team will help us get back to you and help you log into the correct account.

  Thanks!