Billing error
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I was charged twice for renewing my domain. How can I get the double charge refunded?
Blog url: http://claramiller.wordpress.com/The blog I need help with is: (visible only to logged in users)
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If you cannot use the “Cancel” button on the My Upgrades page Dashboard > Store > My Upgrades I’ll flag this thread for Staff attention.
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I’m sorry for the inconvenience. I see that you were charged twice for the domain renewal with private registration, and our developers have been notified to take a closer look at your account.
I do want to let you know that your domain has been renewed for another year, so you don’t have to worry about it next year.
Please let me know if you have any other questions.
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Okay, I have no doubt I’m going to get a big “sorry not our problem”, but this sucks. Not more than five minutes ago I was about to register for a site. I had all my CC info entered and ready to go. I found out my domain name had an alternate definition that I didn’t like so I close out WordPress. I am using Firefox, I closed out the window. I did not continue on from the screen where I enetered my billing information. Then my email notification pops up saying thank you for registering!!?!?!?!?!??!
Come on guys?!?! I have no doubt this is the first email in a lost list of rejections saying it is my fault but I did not continue after entering billing information. I did not accept any terms and agreements. All I did was exit the screen??! Is there any way someone can help me out here. Of course I spent the next 10 minutes just trying to find a billing department which doesn’t exist. So this is all I’m left with. I do not want the account the it signed me up for. Help! Please! -
@richardlcharles — I’m glad to see that auxclass was able to help in your other thread:
https://en.forums.wordpress.com/topic/billing-error-screwed-over-help
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