Billing Error

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  mattwhite143 · Member · Apr 6, 2018 at 8:39 pm

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  Billing Error

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  mattwhite143 · Member · Apr 6, 2018 at 8:44 pm

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  Hi!
  I was recently charged $129 onto a friends Visa, though I had removed any reference to said card.
  Please contact me and we’ll figure out how to get the money. I’m also interested in how her card was visible to anyone at WordPressas she only used it in April last year for set up.

  Please reach out soon.
  M

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  darciemg · Staff · Apr 7, 2018 at 12:13 am

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  Hi there,
  Since this is something other community members can’t answer, I’m tagging this with modlook to have a staff reply.

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  staff-doublebassd · Staff · Apr 7, 2018 at 3:00 pm

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  Hi there,

  I would be happy to look into this charge for you, but I do not see a $129 charge from under the account you have contacted us from. Please contact us from the account where the charge took place and I’ll look further into this for you.

  Thanks!