billing error

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  busyisabel · Member · May 9, 2025 at 6:08 pm

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  I have been charged for a subscription I never opened. I only had a free site. The help robot says I have to talk to a human about the serious billing error but won’t connect me to anyone because it is a free site they have charged me for. What should I do?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 10, 2025 at 8:21 am

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  Before talking about a blillin g error or whatever, first check that billing at https://wpchrg.wordpress.com/