!!!!!!!!billing etc.

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  playcontest · Member · May 26, 2016 at 8:39 pm

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  What the heck is going on – when I log into admin for my site – even directly from the site, I get – you have no sites… does anyone know what’s going on?

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  timethief · Member · May 26, 2016 at 8:41 pm

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  What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?
  And, exactly which wordpress.COM username account registered that site?
  This is wordpress.COM support. I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.
  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

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  playcontest · Member · May 26, 2016 at 8:51 pm

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  This is the message I cannot respond to – i need to update cc –

  WordPress.com Premium on your site “The Ebell of Los Angeles Playwright Prize” will automatically renew in 29 days.

  This upgrade includes custom design features, no ads, as well as a free domain.

  You will be charged $99.00 for this renewal in 29 days, on June 15, 2016.

  You don’t have to do anything — this is just a reminder. You may receive another email regarding the renewal status of your upgrade. This confirms that this upgrade is set to auto-renew.

  This charge will appear on your statement as WPCHRG.COM.

  More details can be found on our support page.

  If you have any problems or questions, please do not hesitate to contact Support.

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  playcontest · Member · May 26, 2016 at 8:52 pm

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  I click through and it says I don’t have any sites…?

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  timethief · Member · May 26, 2016 at 8:52 pm

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  Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  playcontest · Member · May 26, 2016 at 8:54 pm

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  ok – will do – thanks.

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  playcontest · Member · May 26, 2016 at 9:00 pm

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  I am subscribed to this topic… what exactly do I need to do?

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  playcontest · Member · May 26, 2016 at 9:16 pm

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  time thief – are you still there?
  I can wait for a mod staff response, but in the meantime – do you have any idea why the dashboard disappeared :)

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  timethief · Member · May 26, 2016 at 9:17 pm

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  Staff will answer all threads tagged before this one was tagged and work their way forward to this thread.

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  playcontest · Member · May 26, 2016 at 9:18 pm

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  ok – thanks

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  timethief · Member · May 26, 2016 at 9:18 pm

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  You`re welcome.

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  chrisrudzki · Member · May 26, 2016 at 11:07 pm

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  This is the message I cannot respond to – i need to update cc –

  Please try entering the email address that that email went to here:
  https://en.wordpress.com/wp-login.php?action=lostpassword

  You’ll be able to reset your password for the account tied to your site. “playcontest” is *not* connected to that site; it seems you have multiple WordPress.com accounts.