Billing! Expiring Domain

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  sdmyoga · Member · May 8, 2023 at 12:11 am

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  I need help. I am unable to contact an actual person through your webcite and it is becoming increasingly frustrating as I am running out of time (set to expire) I NEED someone to contact me please. I am being asked to renew my domain, but I pay for my domain through siteground. I need clarification on what it is I am being billed for and if it is still necessary to maintain my current webcite domain name. Is there no way to contact staff via email?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 8, 2023 at 12:31 pm

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  Hi there,
  
  So, your domain yogawithstacey.ca is hosted with Siteground, but you have a domain connection subscription with us for C$17.00, which allows the domain to be connected to your WordPress.com site hosted here. Here’s more information on the upgrade:

  

  Domains » Connect a Domain

  in WordPress.com Support

  5 min read

  If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Once you complete the steps below, instead of your site address being something like yourgroovysite.wordpress.com, your site’s address will be something like yourgroovydomain.com. Follow the steps in this guide to keep your domain registered with your current provider and use it to show

  To renew that upgrade, you can go to your purchase page. The connection subscription expires in 5 days, so please let us know if you have any questions.
  
  Thanks!