Billing History Limits 100 Invoices, Needs missing INV Date Range
-
We use WooCommerce shipping services to generate Easypost shipping labels for USPS from within our website. Each label creates its own charge and invoice. Being a sale month we have well over 100 invoices we need to download for our accounting department so far. I need any invoices we have on 9/30, 10/1, 10/2 and 10/3 (before Receipt #25602857). Everything before the invoice I got from 10/3 is gone from our history. Including all the September invoices I had already downloaded.
The blog I need help with is: (visible only to logged in users)
-
Hi there,
This is the support forum for WordPress.com hosted sites and blogs. Your question is about the WooCommerce plugin and you can submit a support ticket here:
-
It does involve a WooCommerce plugin that generates the charges. However the issue is not the plugin. It is the wordpress.com website billing history being limited to the past 100 invoices available for viewing/printing. This issue has nothing to do with plugins and websites (hosted or unhosted here). Just billing history on this very website (WordPress.com).
-
Richard H. | WordPress.com Happiness Engineer has taken care of this for us. He manually set the invoices to our listed email account and confirmed there is a 100 backlog limit to the billing history page.
Thanks for your time.
- The topic ‘Billing History Limits 100 Invoices, Needs missing INV Date Range’ is closed to new replies.
WordPress.com Forums 