Billing in error

  • Unknown's avatar
    bigskydancer4 · Member ·

    My boss received a purchase on the company credit card for WordPress $67.00 however my login and profile show zero bills and no sites.

    The items says (redacted by staff)

    How can I get these charges to stop showing up?

    I joined WordPress in 2020 but canceled in 2021. I don’t have any sites, no billing and the credit card is blank, there is not a credit card on file. and no purchases.

    please help me!!
    (email visible only to moderators and staff)
    (redacted by staff)

    Self-declared URL: I do not have a current site listed in my profile
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    To find out what acharge made by wordpress.com is all about, you can check this yourself at https://wpchrg.wordpress.com/https://wpchrg.wordpress.com/

    Also note wordpress.com doesn’t have phone support so anyone calling claiming to be from wordpress.com is a fraude.

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I can see that you contacted billing support, and they responded to you with further information about the purchase. To avoid duplicating efforts, please reply to the email if you have more questions or need more help with accessing the account.

    Thanks!

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