Billing information

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  jerseylawcommission · Member · Oct 25, 2019 at 12:39 pm

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  Hi,

  I am the administrator for a site using WordPress.com Premium with the renewal cost being payable automatically (in June of each year) by direct debit from my card. Checking this recently I noted that the amount stated on the account page for the renewal cost is £85pa but the amount taken from my card on the last renewal was £100. Please explain the difference?

  Thanks

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  staff-mckluskey · Staff · Oct 25, 2019 at 12:57 pm

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  Hi there!

  The additional £15 is the cost of domain renewal. Those used to be included in the price of the plan but it changed last year. The domains are included with the plans only during the first year now.

  Also, please note that for any doubts you can access our Live Chat directly from https://wordpress.com/help/contact