billing information

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  meganursulafe7f005a33 · Member · Aug 12, 2020 at 1:43 am

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  My credit card was charged by wordpress, but I don’t have any active sites. I am wondering which site that charge was associated with; it may be an outdated payment association. How can I find this out?

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  ryrhino00 · Member · Aug 12, 2020 at 4:19 am

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  Hi,

  Please use https://wpchrg.wordpress.com/ to find out why you were charged.

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  staff-mckluskey · Staff · Aug 12, 2020 at 8:11 am

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  Hi @meganursulafe7f005a33,

  There are no WordPress.com sites or upgrades under your account, you’re probably logged into a different account.

  As @ryrhino00 mentioned, you can search for the charge at https://wpchrg.wordpress.com/.

  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.