billing issue
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Hello, I have exist domain from wordpress.com
and I did mapping for my domain(gianstudio.com) to squarespace.comso I am aware of mapping fee $18 from wordpress.com
*wordpress.com Domain Mapping for gianstudio.com $ 18.00 (Dec 12, 2016)But I found out this morning that I got charged from
WPCHRG.COM
$ 127 (Friday, January 15, 2016, 16:01)
$ 127 (Friday, January 15, 2016 16:01)
$ 151 (Friday, January 15, 2016 16:01)
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total $405I want to know what are those are.
I only see,
Premium Theme gianstudio.com.wordpress.com $ -125.00 (Jan 12, 2016)
WordPress.com Premium gianstudio.com.wordpress.com $ -81.00 (Jan 12, 2016)
Gapps gianstudio.com.wordpress.com $ -50.00 (Jan 12, 2016)
Premium Theme gianstudio.com.wordpress.com $ 125.00 (Jan 11, 2016)
Multiple items $ 149.00 (Jan 11, 2016)
from my billing history from the wordpress.com
Please check this situation for me.
[For account and billing questions]
PARK HAE JUN
5318gianstudio.com
gian-studio.squarespace.comEmail address that I used to sign up for my site is,
(email visible only to moderators and staff)I hope to hear from you soon.
Thank you.
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Hi @gianstudio, our records show you had indeed purchased a few premium themes and WordPress Premium with a Google Apps upgrade on this account.
These were then removed by you and refunded, so only the $18 upgrade remains.
If you don’t remember making those purchases and cancelling them, is there a chance someone you work with may have done that?
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