billing issue

  • Unknown's avatar

    Hello, I have exist domain from wordpress.com
    and I did mapping for my domain(gianstudio.com) to squarespace.com

    so I am aware of mapping fee $18 from wordpress.com
    *wordpress.com Domain Mapping for gianstudio.com $ 18.00 (Dec 12, 2016)

    But I found out this morning that I got charged from

    WPCHRG.COM

    $ 127 (Friday, January 15, 2016, 16:01)

    $ 127 (Friday, January 15, 2016 16:01)

    $ 151 (Friday, January 15, 2016 16:01)

    ________________________________
    total $405

    I want to know what are those are.

    I only see,

    Premium Theme gianstudio.com.wordpress.com $ -125.00 (Jan 12, 2016)

    WordPress.com Premium gianstudio.com.wordpress.com $ -81.00 (Jan 12, 2016)

    Gapps gianstudio.com.wordpress.com $ -50.00 (Jan 12, 2016)

    Premium Theme gianstudio.com.wordpress.com $ 125.00 (Jan 11, 2016)

    Multiple items $ 149.00 (Jan 11, 2016)

    from my billing history from the wordpress.com

    Please check this situation for me.

    [For account and billing questions]

    PARK HAE JUN
    5318

    gianstudio.com
    gian-studio.squarespace.com

    Email address that I used to sign up for my site is,
    (email visible only to moderators and staff)

    I hope to hear from you soon.

    Thank you.

  • Hi @gianstudio, our records show you had indeed purchased a few premium themes and WordPress Premium with a Google Apps upgrade on this account.

    These were then removed by you and refunded, so only the $18 upgrade remains.

    If you don’t remember making those purchases and cancelling them, is there a chance someone you work with may have done that?

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