billing issue

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  artbugonline · Member · Nov 19, 2021 at 3:59 am

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  I have closed my site still my credit card being charged

  I don’t have a site linked to this WordPress.com account

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  kokkieh · Staff · Nov 19, 2021 at 6:11 am

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  Hi there,

  Of what site are you speaking?

  The account you’re using to post here was created two years ago, and has been inactive ever since. You’ve never owned any sites or bought any upgrades with us via this account, and we don’t have a credit card on file for you which we could have charged.

  I see you’ve also deleted this account since posting here, but you can reply to the account closure email we sent you if you need any more help with this.