billing problem

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  boatwrecking · Member · Jun 14, 2012 at 9:05 pm

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  problem with billing
  Blog url: http://rightsforanimals.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  boatwrecking · Member · Jun 14, 2012 at 9:06 pm

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  I own two accounts and I made a mistake and paid for domain mapping on the wrong account.

  Please call me at [phone number redacted]

  Thanks,

  Nancy

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  timethief · Member · Jun 14, 2012 at 9:07 pm

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  There is no support by phone here. Please post the URLs for both blogs and I will flag this thread for Staff attention.

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  boatwrecking · Member · Jun 14, 2012 at 9:09 pm

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  http://kawarthamarine.wordpress.com/ is the one I want mapped to http://www.kawarthaboatwrecking.com

  Thanks for your help.

  Nancy

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  timethief · Member · Jun 14, 2012 at 9:10 pm

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  Thanks for providing those URLs for Staff.

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  garymccoy · Member · Jun 14, 2012 at 9:12 pm

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  How long do you think it will take to fix?

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  timethief · Member · Jun 14, 2012 at 9:16 pm

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  @garymccoy
  Are you the same person as rightsforanimals or another official user of the blog referred to above? If so I don’t know how long it will take Staff to get to this thread. They have many threads waiting and are working as fast as they can work.

  If you are not the same person then what are you referring to and how does it relate to the issue in the OP?

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  garymccoy · Member · Jun 14, 2012 at 9:17 pm

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  No that is the other account that I billed it from. My bad sorry.

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  garymccoy · Member · Jun 14, 2012 at 9:53 pm

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  OK I think I may have goofed again. I want people to type in http://www.kawarthaboatwrecking.com for SEO purposed. Right now if you type in http://www.kawarthaboatwrecking.com, it does take you there but the wordpress address still appears. Can that be fixed???

  Nancy

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  bryanvillarin · Staff · Jun 15, 2012 at 12:29 am

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  Right now if you type in http://www.kawarthaboatwrecking.com, it does take you there but the wordpress address still appears. Can that be fixed?

  @garymccoy: Yes, in Store -> Domains, choose kawarthaboatwrecking.com as your Primary domain, then click Update Primary Domain.

  @rightsforanimals: Which account did you pay from, and how can we help?

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  sharicaudill · Member · Jun 16, 2012 at 7:32 pm

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  readithere.wordpress.com / readithere.net

  You have flagged it for expiration in September, which is correct but the site isn’t working (at least in Google) do to too many redirects now. I don’t have enough money on my credit card today to renew the domain and your charge. It will take me a couple of days because I have some other pressing bills as well.

  I am keeping the domain.

  What do I do?

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  bryanvillarin · Staff · Jun 18, 2012 at 5:32 pm

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  @sharicaudill: Your domain (readithere.net) is registered through Godaddy, is correctly mapped to your WordPress.com blog, and loads properly from our end.

  What error message(s) are you seeing?

  Can you take a screenshot and upload the image to your Media Library so we can take a closer look?