Billing Query

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  ba3aillustrationsachabaldwin · Member · Mar 22, 2018 at 10:15 am

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  Hello, I have received an email today to advise that £30 will be taken from my account 21st April for blog sachasba3bresearchblog.wordpress.com. I am very puzzled though as I was aware that this was a free plan. If it is not free, please can it be made free? I no longer need this blog as a working item, it is just my university notes which I would like to keep for reference. Many thanks

  The blog I need help with is: (visible only to logged in users)

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  joshron · Member · Mar 22, 2018 at 10:43 am

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  Hi there!

  I’ll tag “modlook” to get a staff’s attention on to help you out.

  Thanks!

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  gemmacevans · Member · Mar 22, 2018 at 11:07 am

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  Hi ba3aillustrationsachabaldwin,

  You are currently logged in as ba3aillustrationsachabaldwin but sachasba3bresearchblog.wordpress.com is owned by another account. Please login using the email address your renewal reminder was sent to and I’ll be happy to check your account.

  @joshron — thanks for tagging this thread!

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  joshron · Member · Mar 23, 2018 at 12:54 am

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  @gemmacevans,

  Welcome! Glad I could help out :)