Billing questions

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  rrezabek · Member · Mar 11, 2019 at 6:11 pm

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  I have a [redacted] charge to my Corporate card, I need Invoice detail, How do I get this? (email visible only to moderators and staff) [redacted]

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  clynnfisher · Member · Mar 11, 2019 at 7:29 pm

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  HI There

  Firstly, I am tagging this thread to have your personal information removed.

  Secondly, this link should help to assist you to provide a receipt and details of the charge, https://wpchrg.wordpress.com/ providing you are using WordPress.com and not WordPress.org.

  Visit here to see the difference.
  https://wordpress.com/com-vs-org/

  Hope this helps :)

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  staff-doublebassd · Staff · Mar 11, 2019 at 9:58 pm

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  Hi there,

  You should be able to view your receipts by going to the following link while logged in:

  https://wordpress.com/me/purchases/billing

  The WordPress.com account you are contacting us from isn’t the account that you used to purchase the upgrades. You would need to log out of this account and log into the account connected to the upgrades to see your invoices.

  As @samncandy mentioned, you can go to https://wpchrg.wordpress.com/ to get more information on your charges.

  Hope this helps. Let us know if you have any other questions.

  Thanks,